Shipping policy

Marketqiro aims to provide customers with a clear and convenient delivery experience. Please review this Shipping Policy for information about shipping destinations, fees, order processing, and estimated delivery times.

1. Shipping Destinations

We ship to destinations supported at checkout. Enter your shipping address during checkout to confirm whether delivery is available to your location.

2. Shipping Fees

  • Orders with a discounted merchandise subtotal of US$39.99 or more qualify for free standard shipping.
  • Orders with a discounted merchandise subtotal below US$39.99 are subject to a US$12.99 standard shipping fee.

The final applicable shipping fee will be displayed at checkout.

3. Order Processing Time

Orders are generally processed within 1–3 business days after payment confirmation. Processing normally takes place Monday through Friday, excluding public holidays.

Processing may take longer during promotional periods, periods of high order volume, or other exceptional circumstances.

4. Estimated Delivery Time

  • Order processing: 1–3 business days.
  • Estimated transit time after dispatch: 7–15 business days.
  • Total estimated time from order processing to delivery: approximately 8–18 business days.

These timeframes are estimates and are not guaranteed delivery dates. Weather conditions, carrier delays, public holidays, destination-related circumstances, and other factors beyond our control may affect actual delivery times.

5. Order Tracking

If tracking information is available for your order, we will provide the relevant details when available. Tracking updates may be delayed.

6. Shipping Address and Order Changes

Please carefully check your shipping address and order details before placing an order. If changes are needed, contact us as soon as possible. We may be unable to make changes once processing or shipping has begun.

7. Delayed or Missing Orders

If your order has not arrived after the estimated delivery window, please contact us with your order number and relevant information so we can help check its status.

8. Contact Us

For questions about shipping, shipping fees, or order status, please contact us: